FAQ

"MUSCI" offers you the possibility to update and modify all the information of your account by clicking on “Modify” on your My MUSCI account. To delete your MUSCI account, please contact our Client Services."ple Description

"Everybody can navigate on www.muscionline.com without registering personal information. However, when creating an account and ticking the ""Digital Communication"" box, a muscionline.com website member agrees to be contacted with invitations to Musci events, information on the brand and its products or customer satisfaction surveys."

Exchange and Return orders? Exchanges are possible within 7 days from the date of purchase. Provided products must be returned in their original packaging, complete with any related accessories or instruction booklets, labels, protective covers and boxes, together with the original invoice. Please note that exchanges can only be done at the original store where the purchase was made. Perfume products or cosmetics products are non returnable.once sold will not be taken back if some problem caused by manufacturing defect or something else call to our customer care executive Some countries do not accept returns of items purchased abroad: Brazil, China, Colombia, India, Jordan, Kazakhstan, Lebanon, Mexico, the Dominican Republic, Russia, Taiwan, Thailand, Turkey, Ukraine, and Vietnam. The following product categories are excluded from the return policy: - Personalised products and special orders, - Exotic products without CITES documentation, - Jewelry products We will not accept products for exchange that are returned incomplete, damaged or soiled or without the original packaging, related accessories or instruction booklets, labels, protective covers and boxes or in the case of perfume products which have been sealed for health protection or hygiene purposes, where the seal on the film covering the perfume box has been broken. You must take reasonable care of products if you wish to exchange them. For shoes in particular, we recommend that you try your MUSCI shoes on a clean floor which will not alter the sole, such as a carpeted surface. Once exchange products are received at the store, we will end the original contract and your payment will be applied to the sale for the new items. If the new sale is for a higher price, you must pay the difference in store. We will not be able to provide the replacement products until we have received payment from you

"The MUSCI VEGAN LEATHER goods collections are exclusively produced in our workshops located in France, Spain and the United States. Manufacturing our footwear and Ready-to-Wear collections takes place in INDIA and CHINA. Our jewelry collections are realized in INDIA,CHINA,INDONESIA AND MALAYSIA Fragrances are made in Grasse in France & kannauj in India. In all of these workshops, the choice of the finest materials, experienced craftsmen and the extreme care devoted to all manufacturing phases of our items, perpetuate and renew our tradition of excellence and refinement." IS IT POSSIBLE TO FIND MUSCI SPARE PARTS? All MUSCI products are not handmade ,Handmade and Machine made both request the highest level of craftsmanship not only for production but also for repairs. In order to guarantee the quality of these repairs, Musci does not propose spare parts. If needed, please contact directly the repairs department of a Musci stores or contact our Client Services. Our specialized advisors will be glad to assist you. Musci also proposes a unique hot stamping service for small vegan leather goods, luggage tags and soft-sided luggage bags. You will find a preview of this service in each product file of the relevant products on louisvuitton.com. This service is free of charge and can be requested in any Louis Vuitton store or via our Client Service when placing an order. Musci also designs some iconic shapes with the Heritage offer. A preview of this personalization offer is available in each product sheet of the relevant products on louisvuitton.com. If interested, do not hesitate to contact your closest store or our Client Service, which will provide you with more information on the feasibility of your special order." WHERE TO FIND MORE INFORMATION ABOUT MUSCI PRODUCTS? "The Musci website presents the entire current collections of handbags, travel bags, wallets and small FROM VEGAN leather MADE OF PINEAPPLE OUTER,COCONUT SKULL, BANANA LEAF AND PU AND PVC , fashion jewelry, ATTARS ,SPRAY PERFUMES COSMETICS AND APPARELS, fine jewelry ready-to-wear and fragrances. Discover the complete Louis Vuitton product offer by clicking on the MEN or WOMEN tab on louisvuitton.com. Should you require further information please do not hesitate to contact our Client Services where one of our dedicated advisors will be happy to assist you."

We only deliver in India. Unfortunately, we do not deliver to addresses outside India.

NO, We only take prepaid order, In case of any defect and damage please talk to our customer representative he will help you. For information regarding cash on delivery, please contact our Client Services at 9971272424

perfumes and perfume oils have different ways to use if you are buying these Parfum (or Extrait de Parfum) Highest concentration (20-40% perfume oil) Up to 24 hours Eau de Parfum (EDP) High concentration (15-20% perfume oil) 4-8 hours Eau de Toilette (EDT) Moderate concentration (5-15% perfume oil) 2-4 hours Eau de Cologne (EDC) Lowest concentration (2-4% perfume oil) 1-2 hours In Attars it depends on the quantity of oil you are applying on body ,best part of perfume oil is apply on under arms neck and wrists only 1 ml will remain a day long and due to non alcoholic oil it doesn't vapour.